Closeday

Terms of Service

Closeday, a product of Vallos LLC · Last updated July 10, 2026

These Terms of Service (“Terms”) govern your use of Closeday — the software available at closeday.co — and any related services and communications, all provided by Vallos LLC (“we,” “us,” or “our”), a California limited liability company. By creating an account, subscribing, or using the service, you accept these Terms.

The service

Closeday turns your discovery-call recordings, transcripts, and notes into proposal documents you can send to your own clients, who can review, accept, and electronically sign them. Documents are AI-assisted drafts generated from the material you provide: you review and approve every proposal before sending it, and pricing in a proposal is computed only from figures you (or your client, in the source material) supply — never generated for you.

Your account

You are responsible for your account credentials and for the activity that happens under your account. You must provide accurate information and be legally able to enter contracts. We may suspend accounts that violate these Terms.

Plans, billing & cancelation

  • Paid plans are billed as subscriptions through our payment processor, Stripe. We do not store full card numbers.
  • You can cancel anytime; your plan remains active through the end of the period you already paid for, and no further charges are made.
  • Free allowances (such as introductory free proposals) are provided as a courtesy and may change; we will not silently convert a free allowance into a charge.
  • If plan pricing changes, changes apply from your next billing period, with notice.

Your content & your proposals

The recordings, notes, brand assets, pricing, and proposals in your workspace are yours. You grant us the limited license needed to operate the service on them (storage, processing, transcription, generation, delivery). We do not sell your content or use it to build marketing profiles.

Proposals are agreements between you and your client — Closeday is not a party to them and is not responsible for their contents, pricing, performance, or enforceability. When your client accepts a proposal, we record the acceptance (time, name, and related metadata) as an electronic record for both of you. You are responsible for ensuring an electronic acceptance meets any legal formalities your particular contract requires. It is your responsibility to have the consent required by law to record or transcribe your calls.

Acceptable use

Don’t use the service for anything unlawful, deceptive, or abusive; don’t send spam through it; don’t try to break, probe, or overload it; don’t misrepresent who a proposal is from. We may suspend or terminate accounts that do.

SMS / text messaging program

When you consent to receive text messages from Vallos LLC, you agree to the following:

  • We send one-to-one, conversational messages on the business owner’s behalf in connection with your communications, scheduling, and requests. Each message identifies who it is from.
  • Message frequency varies based on your interactions with us.
  • Message and data rates may apply, depending on your mobile carrier and plan.
  • You can opt out at any time by replying STOP. You will receive a confirmation and will not be sent further messages.
  • Reply HELP for assistance at any time.
  • Carriers are not liable for delayed or undelivered messages.

You represent that the mobile number you provide is yours and that you are authorized to consent to receive messages at that number. Your consent is not a condition of any purchase.

Disclaimers

The service is provided “as is” and “as available.” We work hard to keep it fast, accurate, and reliable, but we do not warrant that it will be uninterrupted or error-free, and generated drafts can contain mistakes — review them. Closeday does not provide legal, accounting, or professional advice.

Limitation of liability

To the fullest extent permitted by law, Vallos LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost business, arising from your use of the service. Our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim arose. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

Privacy

Your information is handled in accordance with our Privacy Policy. We do not sell or share your mobile number or SMS consent with third parties for their marketing purposes.

Governing law & disputes

Vallos LLC is based in California. These Terms, and any dispute arising out of them or your use of our services, are governed by the laws of the State of California, without regard to its conflict-of-laws rules. You agree that the exclusive venue for any dispute shall be the state or federal courts located in Kern County, California, and you consent to their personal jurisdiction. Nothing in this section limits any non-waivable rights you may have under the law of your own state of residence.

Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected on this page with a new “Last updated” date. Continued use of the service after changes take effect constitutes acceptance of the updated Terms.

Contact us

Questions about these Terms? Contact us at support@vallos.co.